GET api/Service/GetInteractionHistory?rsaPin={rsaPin}

Endpoint gets the customer's interaction history

Request Information

URI Parameters

Name	Description	Type	Additional information
rsaPin		string	Required

Body Parameters

None.

Response Information

Resource Description

clientInteractionList

Name	Description	Type	Additional information
clientInteraction		Collection of clientInteraction	None.
Text		Collection of string	None.

Response Formats

application/json, text/json

Sample:

{
  "clientInteractionField": [
    {
      "clientNoField": "sample string 1",
      "pINField": "sample string 2",
      "interactionCodeField": "sample string 3",
      "dateTimeLoggedField": "sample string 4",
      "noteField": "sample string 5",
      "userIDField": "sample string 6",
      "interactionChannelField": "sample string 7",
      "interactionTypeDescField": "sample string 8",
      "interactionCauseDescField": "sample string 9",
      "interactionResolDescField": "sample string 10",
      "currentStatusField": "sample string 11",
      "assignedtoUserField": "sample string 12",
      "reviewingOfficerRemarkField": "sample string 13",
      "escalationClockField": "sample string 14"
    },
    {
      "clientNoField": "sample string 1",
      "pINField": "sample string 2",
      "interactionCodeField": "sample string 3",
      "dateTimeLoggedField": "sample string 4",
      "noteField": "sample string 5",
      "userIDField": "sample string 6",
      "interactionChannelField": "sample string 7",
      "interactionTypeDescField": "sample string 8",
      "interactionCauseDescField": "sample string 9",
      "interactionResolDescField": "sample string 10",
      "currentStatusField": "sample string 11",
      "assignedtoUserField": "sample string 12",
      "reviewingOfficerRemarkField": "sample string 13",
      "escalationClockField": "sample string 14"
    }
  ],
  "textField": [
    "sample string 1",
    "sample string 2"
  ]
}

application/xml, text/xml

Sample:

<clientInteractionList xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/NAVWebService.NavCRMServiceCalls">
  <clientInteractionField>
    <clientInteraction>
      <assignedtoUserField>sample string 12</assignedtoUserField>
      <clientNoField>sample string 1</clientNoField>
      <currentStatusField>sample string 11</currentStatusField>
      <dateTimeLoggedField>sample string 4</dateTimeLoggedField>
      <escalationClockField>sample string 14</escalationClockField>
      <interactionCauseDescField>sample string 9</interactionCauseDescField>
      <interactionChannelField>sample string 7</interactionChannelField>
      <interactionCodeField>sample string 3</interactionCodeField>
      <interactionResolDescField>sample string 10</interactionResolDescField>
      <interactionTypeDescField>sample string 8</interactionTypeDescField>
      <noteField>sample string 5</noteField>
      <pINField>sample string 2</pINField>
      <reviewingOfficerRemarkField>sample string 13</reviewingOfficerRemarkField>
      <userIDField>sample string 6</userIDField>
    </clientInteraction>
    <clientInteraction>
      <assignedtoUserField>sample string 12</assignedtoUserField>
      <clientNoField>sample string 1</clientNoField>
      <currentStatusField>sample string 11</currentStatusField>
      <dateTimeLoggedField>sample string 4</dateTimeLoggedField>
      <escalationClockField>sample string 14</escalationClockField>
      <interactionCauseDescField>sample string 9</interactionCauseDescField>
      <interactionChannelField>sample string 7</interactionChannelField>
      <interactionCodeField>sample string 3</interactionCodeField>
      <interactionResolDescField>sample string 10</interactionResolDescField>
      <interactionTypeDescField>sample string 8</interactionTypeDescField>
      <noteField>sample string 5</noteField>
      <pINField>sample string 2</pINField>
      <reviewingOfficerRemarkField>sample string 13</reviewingOfficerRemarkField>
      <userIDField>sample string 6</userIDField>
    </clientInteraction>
  </clientInteractionField>
  <textField xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>sample string 1</d2p1:string>
    <d2p1:string>sample string 2</d2p1:string>
  </textField>
</clientInteractionList>